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Product FAQ

It is our goal to empower people to achieve a youthful, healthy skin with highly efficient yet natural skincare regimens. While Evolcare aims to produce natural products, it is also our mission to bring you effective products. Evolcare products contain 100% natural actives, which means that the active ingredients are harvested from nature. Active ingredients are the ones added to the formula to make the product effective and to help with targeted skin concerns. Our leave-on products are at least 95% natural, but what’s more important is that our products are safe to use, without harmful chemicals. 

It is our promise to keep your health and wellbeing on top of our priorities list! We have succeeded in keeping our formulation at least 95% natural for all our leave-on skincare products. In order to achieve highly effective results (e.g. stability, efficacy), we have only used minimal safe synthetic products. We do not add unnecessary preservatives nor surfactants, in order to avoid burdening your skin, yet achieving high efficacy for healthy & glowing skin. We promise that our skincare products do not and will never contain the following substances: 

Petrolatum/ Mineral Oil/ Paraffin ii. Sodium Lauryl Sulfate (SLS) iii. Sodium Laureth Sulfate (SLES) iv. Phthalate v. Paraben vi. Methylisothiazolinone (MIT) and Methylchloroisothiazolinone (MCI) vii. Alcohol (Ethanol, Methanol) viii. Lanolin ix. Chemical Sunscreen x. Formaldehyde and Formaldehyde-Releasing Agents. 

Our products are not halal certified, however we refrain from using any animal-derived ingredients. 

Yes, our products cater to all skin types. However, should irritation or rash occur, we recommend discontinuing use and seek medical advise.   

Our product mainly sourced from Switzerland, France, Japan, and Korea and all manufactured in cGMP compliance factories to ensure high quality and safety standards.    

No! We love our furry friends just as much as you! Evolcare is all about love & care and we do no animal testing. On the other hand, we’ve used the products ourselves and we hope you love them just as much as we do! 

 

Our products are safe for use during pregnancy and breastfeeding as they are made of all natural ingredients. However, it is always best to consult your doctor to ensure our products align with your pregnancy journey. 

Even though Evolcare products are formulated without any harmful chemicals, we’d advise children, pregnant women, consumers with sensitive skin or health conditions to consult a physician prior to using our products. In particular, our Skin Revive Scrub, Ocean Breeze Serum and Vibe Soothing Chamomile Eye Gel contain Salicylic Acid and Glycolic acid, which is effective to help unclogging pores and clear our skin, but it is not recommended for customers with extreme, sensitive skin and health conditions. As customers in these categories are generally more prone to irritations or allergic reactions, please take the precaution to consult a physician first, then proceed to patch test products on the back of your hand. 

All orders are processed for delivery within 3 working days, with an additional 2 to 5 working days for shipping via our partners, depending on your location. Once your order is out for delivery, you will receive an email notification with your tracking number. 

Unfortunately, to avoid contamination and hygiene issues, we are unable to allow return or exchange for products that have already shipped out from our facilities. In the case where you have received an incorrect order or faulty item, please write to us at info@evolcare.com and we will be in contact to understand the situation. All orders are final once they are submitted.    

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