Products FAQ

We are striving hard to make our entire packaging recyclable. At this point, 50% of our packaging is recyclable. You can feel safe to recycle the outer boxes, however the primary packaging are at the moment non-recyclable for the protection of the quality and safety of our formula. That being said, it is a part of Evolcare’s vision to bring positive impact to the planet. We are working very hard to bring recyclable and sustainable packaging to you, where our team is currently conducting various research and prototype testing, so we’ll be the first to let you know when this becomes an available option by 2022!

It is our goal to empower people to achieve a youthful, healthy skin with highly efficient yet natural skincare regimens. While Evolcare aims to produce natural products, it is also our mission to bring you effective products. Evolcare products contain 100% natural actives, which means that the active ingredients are harvested from nature. Active ingredients are the ones added to the formula to make the product effective and to help with targeted skin concerns. Our leave-on products are at least 95% natural, but what’s more important is that our products are safe to use, without harmful chemicals.

It is our promise to keep your health and wellbeing on top of our priorities list! We have succeeded in keeping our formulation at least 95% natural for all our leave-on skincare products. In order to achieve highly effective results (e.g. stability, efficacy), we have only used minimal safe synthetic products. We do not add unnecessary preservatives nor surfactants, in order to avoid burdening your skin, yet achieving high efficacy for healthy & glowing skin. We promise that our skincare products do not and will never contain the following substances:

i. Petrolatum/ Mineral Oil/ Paraffin ii. Sodium Lauryl Sulfate (SLS) iii. Sodium Laureth Sulfate (SLES) iv. Phthalate v. Paraben vi. Methylisothiazolinone (MIT) and Methylchloroisothiazolinone (MCI) vii. Alcohol (Ethanol, Methanol) viii. Lanolin ix. Chemical Sunscreen x. Formaldehyde and Formaldehyde-Releasing Agents

We formulate and source ingredients from all around the world to bring you the authentic regional ingredients. Your Evolcare products have travelled to your home from Switzerland, France, Japan and Korea! Rest assured that while the products don’t carry passports like the globetrotters in our Evolcare family, our products are however all manufactured in cGMP compliance factories– ensuring high quality and safety standards.

No! We love our furry friends just as much as you! Evolcare is all about love & care and we do no animal testing. On the other hand, we’ve used the products ourselves and we hope you love them just as much as we do!

Even though Evolcare products are formulated without any harmful chemicals, we’d advise children, pregnant women, consumers with sensitive skin or health conditions to consult a physician prior to using our products. In particular, the “Sparkles” Skin Reviving Mask, “Clarity” Mineral Clay Mask, “Skin Revive” Scrub and “Vibe” Soothing Chamomile Eye Gel contain Salicylic Acid and Glycolic acid, which is effective to help unclogging pores and clear our skin, but it is not recommended for customers with extreme, sensitive skin and health conditions. As customers in these categories are generally more prone to irritations or allergic reactions, please take the precaution to consult a physician first, then proceed to patch test products on the back of your hand.

Some of our products may be vegan and gluten-free, but not all of them are. For example, the “Noni” Face Cream and edible supplements contain collagen derived from fish, and certain extraction of natural ingredients may contain traces of wheat. If you are allergic or intolerant to gluten, please consult a physician before using any of our products. You could also check the ingredient lists on each product page, or Contact Us  to ensure you pick the suitable products for your concerns.

Customer Service FAQ

Unfortunately, to avoid contamination and hygiene issues, we are unable to allow return or exchange for products that have already shipped out from our facilities. We would love to hear how we can assist you with more suitable products for you on your next purchase. You can feel free to contact our team who are prepared to advise you for a better match in the future. For any feedback, you can contact

Evolcare is on a mission to bring positive impact to your life, your skin, and to the planet. As much as we’d love to collect all used packaging and send them back to our suppliers, it would actually induce more carbon footprint and further harm the environment. Evolcare is working with organisations to lower our carbon footprint by finding ways to provide eco-friendly products and packaging. This, all while providing product solutions for a happy skin.